Stay on the Cutting-Edge: 2021 Banking Trends

Because of the stay-at-home orders and social distancing of the past year, the COVID-19 pandemic brought about accelerated digital transformations across different industries, including finance. With customers now looking for accessible solutions for their banking needs, banks used this time to strengthen their virtual infrastructures and embrace significant growth opportunities. Here are a few financial technology trends that have come about as a result of the COVID-19 pandemic.

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Digital payments in fashion

Banking on the go through smartphones is now popular and easy-to-do. Users can choose a gadget from hundreds of models available on the market. However, smartphones are not the only smart appliance supporting digital payments today.

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Modern ATMs: Improving the Customer Experience

Half a century ago ATMs caused a revolution in the banking industry, eliminating the need to visit a bank branch to withdraw cash or deposit a check. Multifunctional ATMs that could perform basic financial transactions such as money transfers between accounts that previously were handled by tellers debuted in 1971. They showed that banking operations could be performed without the need for a branch or operator.

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